Apartments N10 Zagreb Internet site treat the user’s personal information according to the law and takes all steps to ensure that the personal data is kept safe. Please contact us if you have any questions or comments about our policies and terms of use of your personal information.

Data collection

Data are collected in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the non-application of Directive 95/46 / on data protection) and other legal regulations. With special responsibility, we handle our clients’ data, and we are committed to legitimate and transparent personal data processing. We keep in mind that only authorized persons will use them responsibly and only with the purpose to answer to your inquiries and provide bookings accordingly.


After you submit an inquiry to our site and we will answer with relevant information only.

The reason for data collection

The reason we use your personal information is to provide the service you are interested in. For the use of the accommodation it is required to register all guests in the accommodation. Please find explanation in the document provided by Croatian Tourist Board:

Data collection for e-Visitor registration

Which of your personal information has been processed?

Privacy is of utmost importance so we never abuse you or abuse the information that you voluntarily provided. The owner of the apartment N10 Zagreb is obliged to respect the anonymity and privacy of service users.
Users of the Apartments N10 Zagreb’s services agree that the Owner shall collect the following personal information: surname and name; country and date of birth, citizenship; type and number of identity document; place of residence and address; date and time of arrival and departure to/from the facility.

Access to your data

Your privacy is extremely important therefore we fully aligned our business with GDPR, and your personal information that you previously submitted is stored in accordance with the requirements of the new regulation.

Third parties that have access to your personal information according to the nature of the service we offer are listed below:
• Croatian national e-Visitor database
• Persons who provide us with hosting and site hosting services or providers of technology solutions we use to provide our services;
• In exceptional cases, data may be submitted in accordance with the applicable legal regulations, solely on official request, to the competent inspectors of the central state administration bodies.

Keeping personal data

Personal data is kept for as long as it is necessary for the service you have given consent to be provided or until you withdraw consent unless otherwise provided by the law. We would like to point out that your personal information is needed for the proper realization of our service as well as the fulfilment of all our obligations in accordance with the legal regulations.

Data protection

We use strict security measures to protect your personal information and prevent disclosure to third parties without your permission. All information collected is strictly limited to our employees. The data will be kept in a reasonable time, or until it is prescribed by law.

At any time, you have the right to withdraw your consent to the processing of personal data

You have the right to access your personal information at any time. Your personal right is to request, at any time, without prior explanation and consequence, to supplement, correct, limit, or terminate your use and/or delete your personal information previously given on the basis of your consent. Withdrawal of consent does not affect the lawfulness of the processing that took place until that moment. You have the right to complain as well as the right to information about personal data violations. The possibility of complaint concerns further processing of your personal information. If you do so, we will no longer process your information for these purposes. In case you wish to make any changes to your previously submitted data or to withdraw your consent for the further processing of your personal information, you can contact us at any time by e-mail

Do I have to provide my personal information?

Your personal information is provided on a voluntary basis. If you do not want to give us the necessary information, you will not be able to use the desired service.